Shipping Policy

Palmer Jean Boutique ships within the United States. 

Please make sure your address is entered correctly before purchasing. We are not responsible for packages returned to us due to incorrect/undeliverable addresses. 

Processing Time

All orders are packaged and shipped within 1-2 days of email confirmation. 

Tracking

Once shipped, you will receive an email with a tracking number.

If you did not receive your package, but the tracking number says it has been delivered, please contact the carrier directly to investigate. Palmer Jean Boutique is not responsible for lost or stolen packages.

Return Policy:

We will gladly accept returns within 14 days of the delivery date and will process the return for store credit. Please read the following return policy below for more information. 

All items are inspected before shipping. If you received an item that is damaged, please get in touch with us so we can make it right.

All items must be unworn and unwashed with the tags still attached. Please be mindful when trying on items. We will not accept returns that have been damaged in the try-on process. Please submit a return within 14 days of receiving your package. Items past 14 days will not be accepted.

Store credit is calculated automatically to reflect any discounts or taxes at the time of purchase. *Please note original shipping cost is not included in the refund amount.

Sale, custom charm necklaces, and bodysuits are FINAL SALE.

Return Processing:

Please allow 3-5 days for processing once we receive the package. We will inspect the item(s) and send an email containing the E-Gift Card. 

How to Initiate a Return:

The customer is responsible for the return shipping costs. Please see below for the return address. To request a return, you can submit a request through your customer account or email us at hello@palmerjeanboutique.com. In your email please include your name, order number, and item(s) you would like to return.

Return Address:
Palmer Jean Boutique
1011 E Cumberland Ave, Unit 1707
Tampa, FL 33602